HANDS FREE, FREE MIND – working with digital Assistence Systems

 

The operation or maintenance of machines, the manual production of components and their

assembly require sound training and a wide range of experience.

 

But even for qualified employees, it is increasingly difficult to carry out work precisely and on time in the

face of growing complexity or also in the event of or model changes, it is increasingly difficult for

qualified employees to carry out work precisely and on time. The fact that urgently needed documents

and instructions are not available at the workplace - or that the urgently needed documents and instructions

are not available at the workplace - or have to be brought in at great expense. One figure confirms this

impressively: According to a study by the consulting company Q_PERIOR1, German industry loses up

to 23 million working days a year in the search for information. That's why our k.CONTENT tool focuses

on harmonizing existing information and instructions in terms of content and form, as well as making

them easy and quick to retrieve. The prepared content is made available on servers or in clouds and

can be accessed securely and quickly on site via computers or mobile devices. It is this combination

that makes work and training less error-prone and stress-free and ensures greater productivity and

satisfied employees.

 

Plug and play every day - our k.FES tools

 

k.ASSIST runs on Android mobiles and enables on-site employees to call an expert from anywhere in the

in the world and ask for help. A click on the support icon on a smartphone/tablet

or the voice command "Call Suport" on the Smartglass HMT-1, which we prefer as the worker has both

hands free - and the connection to the expert is established. k.ASSIST includes the Windows client

k.DESK, from which the expert hears and sees the same as the worker in real time. This enables him to

optimal support. In addition to instructions, annotations can be placed in the live image,

files can be sent and a chat function can be used. Via k.ASSIST, information can also be

from k.LOG can be downloaded to any device if the worker does not need direct assistance.

 

This all works very well and saves stress, time and costs - more than 50% including travel expenses.

 

k.COMBI and CASEmain –Smart Boosters for Higher Availability

 

k.COMBI, Condition Monitoring Based Instructions has been specifically developed for SMEs to simplify and

simplify and speed up operation and maintenance. Together with the development of our partner CASE-

Germany, the systems make manufacturers less dependent on cyclical or unexpected maintenance, which

often leads to expensive downtime. k.COMBI prevents this by using pre-defined thresholds to notifies

producers of the need for maintenance in a time window via predefined thresholds, which gives producers

much more flexibility in planning. This planning reliability guarantees more efficient use of personnel, saves

machine operating costs, and significantly increases availability significantly, as unnecessary idle times

are avoided.

 

Ideal combination of planning and execution

k.COMBI interacts ideally with the maintenance tracking tool

CASEmain from our partner CASE-Deutschland. CASEmain is a maintenance manager that can be used

to plan and document the maintenance of machines and systems. By including machine data, maintenance

orders are generated event-driven. Ideally, the machine data is recorded via the OPC UA interface. If this

is not yet available, as is common with older machines, sensor data can be recorded by a Rasberry PI, for

example, and forwarded to CASEmes or directly to k.COMBI. The configuration depends primarily on which

sensors are installed and which status data are relevant for the customer.

 

The highlight - integrated instructions for action

As soon as the need for action is identified, alarm messages are linked to requests and instructions for

action. These can be in any digital form suitable for display in mobile devices. A real-time video connection

for live assistance between mobile devices and an expert at the help desk is just as much a part of k.COMBI

as the ability to retrieve relevant, digitized instructions (text, video, drawing, etc.) on-location 24/7.

If requested, existing ticket systems can also be addressed or new ones can be integrated.

 

Advantages of k.COMBI and CASEmain

–   Active control of maintenance cycles,

–   minimization of downtimes,

–   shortening of setup times,

–   lower error rate and less stress in execution,

–   significantly lower maintenance costs,

–   digital documentation of all maintenance, repairs,

     inspections as a further basis for AI-supported instructions.

–   Know-how retention in the company,

–   low losses in know-how transfer.